HELP CENTRE
Clear answers for confident decisions.
Straight answers to the questions teams ask before they get started.
HELP CENTRE
Questions answered clearly.
Straight answers to the questions teams ask before they start.
01How do I connect my first channel?
Open Channels, choose the provider you want to use, and complete the guided connection steps for that workspace.
02Can my team share access to a workspace?
Yes. Workspace owners can invite team members and assign the permissions each person needs.
03Where can I manage subscriber consent?
Use the Email Marketing audience and preferences tools to keep consent records and unsubscribe choices up to date.
04How do Web Push notifications work?
Create a site, install the verified browser script, and collect subscriptions before creating a campaign.
05Can I pause a Popup campaign?
Yes. Pausing a campaign stops it from being served while keeping its configuration and historical information.
06What happens when a channel needs reconnecting?
The Channel Hub shows its status and provides the appropriate reconnect action when the provider supports it.
07Can I schedule content for later?
Use the publishing planner to save drafts, assign a schedule, and keep campaign context with each post.
08How can I organize customer conversations?
Use inbox filters, ownership, tags, and status to keep incoming conversations actionable for your team.
09Where do I find delivery readiness checks?
Each delivery-focused app includes readiness guidance so you can resolve requirements before sending.
10How do I keep marketing preferences current?
Use preference pages and suppression controls to honor subscriber choices across future campaigns.
READY WHEN YOU ARE
Build a calmer growth operation.
Connect the work that matters today. Give your team the clarity to move tomorrow.